Privacy Policy

✅ PRIVACY POLICY – LITTLE CAKES COMPANY

Last updated: 05 January 2026

At Little Cakes Company, your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or contact us.

1. Who We Are

Little Cakes Company is a bespoke cake business based in London, United Kingdom.

Website: https://www.littlecakesc.com

For the purposes of UK data protection law, Little Cakes Company is the data controller responsible for your personal data.

2. Personal Information We Collect

We may collect and process the following personal information:

Full name

Email address

Phone number

Billing and delivery address

Order details (such as cake size, flavour, design, and event date)

Payment status and transaction references (payments are processed by third-party providers)

Communications sent to us (emails, messages, enquiries)

IP address and website usage data through cookies and analytics tools

3. How We Collect Your Data

We collect personal data when you:

Place an order through our website

Make a payment or booking enquiry

Contact us by email, form, or social media

Browse our website (via cookies and analytics tools)

4. Legal Basis for Processing Your Data

Under UK GDPR, we process your personal data based on the following legal grounds:

Contractual necessity – to process orders, payments, and bookings

Legitimate interest – to manage and improve our business and customer service

Legal obligation – to comply with tax, accounting, and regulatory requirements

Consent – where you voluntarily provide information or agree to cookies

5. How We Use Your Information

We use your personal data to:

Process and manage orders and bookings

Take and confirm upfront payments or deposits

Communicate order confirmations, updates, and delivery details

Respond to enquiries and customer service requests

Maintain business records and comply with legal obligations

Improve our website, services, and customer experience

6. Payments

All payments are required upfront to secure bookings.

Payments are securely processed via Revolut Business, Apple Pay, or other approved payment providers.
We do not store or have access to your full card details.

7. How We Store and Retain Your Data

We take appropriate technical and organisational measures to protect your personal data.

Your data is stored securely and retained only for as long as necessary to:

Fulfil orders and bookings

Comply with legal, tax, and accounting requirements

When your data is no longer required, it is securely deleted.

8. Sharing Your Personal Data

We do not sell or rent your personal data.

We may share your data with trusted third parties only where necessary, including:

Payment providers (to process transactions)

Delivery services (to fulfil orders)

Professional advisers such as accountants or legal advisers

All third parties are required to handle your data securely and in accordance with data protection laws.

9. International Data Transfers

Some service providers may process data outside the UK.
Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR.

10. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you

Request correction or deletion of your data

Object to or restrict processing

Withdraw consent at any time

Lodge a complaint with the Information Commissioner’s Office (ICO)

11. Cookies

Our website uses cookies to improve functionality and analyse website traffic.
You can control or disable cookies through your browser settings.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Little Cakes Company
📧 info@littlecakesc.com
📍 Fulham, London, UK